Contacts
J-1 Visa Questions
Visa Status Questions
You need to contact the U.S. Department of Homeland Security's Citizenship and Immigration Services (USCIS). Their Customer Service public number is: (800) 375-5283.
SEVIS Registration Questions
You should contact your J-1 program sponsor. Your sponsor is responsible for assisting and advising you on all matters regarding your J-1 exchange visitor program.
Social Security Card Questions
You should contact the Social Security Administration.
Secondary School Student and Summer Work Travel Helpline
1-866-283-9090 (24 hours a day, 7 days a week)
The Department of State activated the helpline to ensure the health and safety of its exchange participants. Students have a right to be treated fairly and to report abuse without retaliation or threat of program cancellation.
Report Abuse, Exploitation or Other Issues
If you are mistreated or your rights are violated, call these toll-free numbers:
- Secondary School Student and Summer Work Travel Helpline: 1-866-283-9090
- National Human Trafficking Resource Center: 1-888-373-7888
- Trafficking in Persons and Worker Exploitation Task Force: 1-888-428-7581
Academic and Government Programs Division
EMAIL: Agexchanges@state.gov
Private Sector Programs Division
Mailing Address:
U.S. Department of State
Office of Private Sector Exchange Designation
Private Sector Programs Division
ECA/EC/D/PS - SA-4E, Room E-B001
2201 C Street NW, Washington, DC 20520.
Street Address (couriers):
U.S. Department of State
Office of Private Sector Exchange Designation
Private Sector Programs Division
ECA/EC/D/PS - SA-4E, Room E-B001
2430 E Street, NW
Washington, DC 20037
TELEPHONE: (844) 300-1824
EMAIL: Alien Physician | Au Pair | Camp Counselor| Intern | Secondary Student | Summer Work Travel Teacher| Trainee
Compliance Unit
Mailing Address:
U.S. Department of State
Office of Exchange Coordination and Compliance
ECA/EC/ECC, SA-4E, ROOM '
E-101 2201 C Street NW, WASHINGTON DC 20520
Street Address (couriers):
U.S. Department of State Office of Exchange Coordination and Compliance
ECA/EC/ECC, SA-4E
ROOM E-101 2430 E Street, NW
WASHINGTON DC 20037
Email: jvisas@state.gov
Press & Media Inquiries
TEL number: (202) 632-6445
Email: eca-press@state.gov
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